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Hackers attack Media Markt Saturn

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Hackers attack Media Markt Saturn

On Monday night, unknown persons attacked the servers of Media-Markt-Saturn-Holding with encryption malware. However, the stores still remain open.

Apparently, the electronics store chains Media Markt and Saturn have become victims of a ransomware attack. This is reported by various Dutch media. Meanwhile, a company spokeswoman also confirmed this to the IT portal heise.de: “In the night from Sunday to Monday, a group carried out a cyber attack.”

All of Media Markt Saturn’s national subsidiaries were affected, the spokeswoman explained further. An apparently internal letter circulated on Twitter informing employees that around 3100 Windows servers were affected by the attack, including the merchandise management system in the respective stores.

Ransomware attack

Hackers attack Media Markt Saturn
08.11.2021, 16:43 | t-online, jnm

Beware of ransomware! Media Markt and Saturn victims of hacker attack. Media Markt and Saturn stores (symbol image): the smaller Saturn brand has been hit harder by the closures. (Source: Media Markt-Saturn) Media Markt and Saturn stores (symbol image). (Source: Media Markt-Saturn)
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On Monday night, unknown persons attacked the servers of Media-Markt-Saturn-Holding with encryption malware. However, the stores still remain open.

Apparently, the electronics store chains Media Markt and Saturn have become victims of a ransomware attack. This is reported by various Dutch media. Meanwhile, a company spokeswoman also confirmed this to the IT portal heise.de: “In the night from Sunday to Monday, a group carried out a cyber attack.”

All of Media Markt Saturn’s national subsidiaries were affected, the spokeswoman explained further. An apparently internal letter circulated on Twitter informing employees that around 3100 Windows servers were affected by the attack, including the merchandise management system in the respective stores.

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As a result, “stores will be ‘offline’ today,” it adds. Accordingly, stores could open and sell directly, but no sales documents could be created.

Markets will remain open, however
Gift cards will also not work, it says. To what extent the cash registers themselves are affected by the attack is not clear from the document, however, involvement does not seem to be ruled out, as the text still states “DO NOT REINSTALL A FAULTY CASH REGISTER! – Because this will lead to loss of sales data”. However, it is also possible that only a backup of the sales data is currently not working.

If the letter is genuine, local customers should also not receive any information about the problems. For example, another update text reads, “Do not make any statements regarding the technical disruptions to our customers, we ask for your understanding.”

According to initial reports, it is not possible to process merchandise orders, returns or pick-ups in various stores.
However, customers should not worry, the company spokeswoman tells heise.de: “The online stores are not affected.” And further: “There is currently no need for action for our customers.”

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